You can see the status of your message on Snapchat by looking at the Sent, Received, and Opened indications. Additionally, each Received and Opened has a list of distinct colours and forms that can be used to identify the different types of messages that have been opened or received.

To help you better understand Snapchat message status indicators, we’ll go through all the different variations of the Received indicator in this post along with their definitions.

What Does Blue Received Mean on Snapchat

In contrast to other platforms, Snapchat not only notifies you of the status of the message you sent, but also of the message you received. The Received indicator makes this clear.

When you open a regular chat message but don’t reply, you will see a blue empty square with the word Received next to it. They will notice an empty blue arrow with the word “Opened” next to it at the end of the sender.

The blue square would have been filled with New Chat next to it if you had received the message without opening it.

What Does Red Received Mean on Snapchat

You will see the blank red square with Received next to it when you open a red Snap that you have received but do not reply to. A red snap indicates that it is an audio-free snap. They will notice an unfilled red arrow with the word Opened next to it at the sender’s end.

The red Snap (Snap without music) would have featured a filled red square and the words “New Snap” next to it if you had received it but not opened it.

What Does Purple Received Mean on Snapchat

You will see the purple empty square with Received next to it when you open a purple Snap or group of Snaps that you have received but have not yet replied to. When a Snap is purple, audio is present. They will see an empty purple arrow with the word “Opened” next to it at the sender’s end.

The purple Snap (Snap with music) would have featured a filled purple square and the words “New Snap” next to it if you had received it but not opened it.

Snapchat Received vs Opened

As we already mentioned, Snapchat displays the status of the message you received using the Received indicator. Snapchat uses the Opened indicator to display the status of the message you sent.

To clarify the meanings of the Received vs. Opened signs for various types of messages, we’ll make a side-by-side comparison.

Received Opened
Blue unfilled square with Received means that you opened a chat message but did not respond Blue unfilled arrow with Opened means the other person opened your chat message but did not respond
Red unfilled square with Received means you opened a Snap that has no audio, but did not respond Red unfilled arrow with Opened means the other person opened your Snap with no audio, but did not respond
Purple unfilled square with Received means you opened a Snap that has audio in it, but did not respond Purple unfilled arrow with Opened means the other person opened your Snap with audio, but did not respond
If you are yet to open the chat message, the blue square would be filled with New Chat next to it If the other person is yet to open the chat message, the blue arrow would be filled with Delivered next to it
If you are yet to open the Snap with no audio in it, the red square would be filled with New Snap next to it If the other person is yet to open your Snap with no audio, the red arrow would be filled with Delivered next to it
If you are yet to open the Snap with audio in it, the purple square would be filled with New Snap next to it If the other person is yet to open your Snap with audio, the purple arrow would be filled with Delivered next to it

Why Does It Say Received on Snapchat When I Didn t Open It?

As you can see from the table above, you shouldn’t see Received next to any messages you receive from Snapchat, whether they are chats or Snaps, if you don’t open them. You should see New Chat or New Snap in their place.

However, occasionally a bug on the Snapchat servers or app causes the message to automatically open for you, with the statuses Received on your end and Opened on the sender’s end. This can be particularly frustrating if you had no intention of opening the message in the first place. Additionally, it can mislead the sender into believing that you are ignoring them.

Assuming you did not mistakenly open the message, try the remedies listed below if you ever have this issue.

Fix Clear Cache

Clearing the cache of the Snapchat app is the first step to take when resolving a Snapchat bug. A sort of temporary storage called a cache is where an app keeps user data. Data from the cache are loaded whenever you launch the programme to:

  • Speed up retrieval of user data like images, preferences, and settings, so as to load the app faster
  • Store data that are used repeatedly on the app so you don t have to perform certain actions like log in evert time you open the app

Therefore, when the cache’s data is corrupt, it may result in problems with the app, such as messages opening automatically. To correct this, follow the steps following to completely remove the cache’s contents:

Method A: Using Snapchat

By doing the following, you can erase the cache within the Snapchat app:

1. Tap your profile symbol to see your Snapchat details.

2. Click Settings in the top right corner of the display.

3. Select Clear Cache under Account Actions by scrolling all the way down.

4. A prompt asking you to confirm the action will appear. Click Continue.

5. A Snapchat cache cleanup will be performed

If using this technique does not resolve the issue for you, you will need to utilise the cache clearing tool on your phone to completely clear the cache.

Method B: Using Phone Clear Cache Feature

Google Android

1. Press and hold the Snapchat app.

2. Click on App Info.

3. Choose “Clear Data”

4. Choose “Clear Cache.”

6. When requested, agree to clearing the cache.

On iOS

1. On your device, go to Settings

2. Choose General

Decide on iPhone Storage

4. Opt for Snapchat

5. Choose the Offload app.

6. Verify your activity.

7. Click Reinstall application.

Fix 2 Update App

Another possible reason why your messages may open on their own is that the Snapchat app on your phone has developed a bug that can only be fixed by installing the latest updates.

Errors in application code are known as bugs. Most of the time, when a mistake occurs, the app’s creators are informed and make an update to correct it. That s why you need to make sure that your Snapchat and all other apps on your phone have the latest software updates installed.

How to update Snapchat:

1. Visit the Play Store or the App Store.

2. Type in “Snapchat” and click on it in the results.

3. Tap update to the right of the screen to update the app

Fix 3 Log Out and Log Back In

One common reason why your Snapchat may show Received when you did not open the message is that your current login session has become corrupt. When you log into Snapchat, your login session is saved and you do not need to log in again every time you open the app.

However, there may be an issue either on Snapchat servers or on your Snapchat app that causes you to lose full functionality on the app. This can cause errors like automatically opening messages.

To fix this, you need to log out of Snapchat and then log back in using the steps below:

1. Tap your profile symbol to see your Snapchat details.

2. Click Settings in the top right corner of the display.

3. Scroll to the end of the page and select Log Out

4. You may be prompted to save your login info before logging out, especially if you had just cleared the cache. Select No so that you log in afresh next time

5. Confirm to log out when prompted

6. On the page that opens, tap Log In to log back into your Snapchat account

This should clear the erroneous Received message on Snapchat for you.

Fix 4 Reinstall App

If logging out and logging back in does not fix the issue for you, it could be that the Snapchat app version on your device has developed a serious bug for which there is no current fix.

In that case, you would need to uninstall the app and reinstall it. You would not lose your friends, conversations, stories or any other data because they are stored on Snapchat servers, and not on your phone.

To uninstall Snapchat:

1. Press and hold the Snapchat app on your phone

2. Select Uninstall or Remove, depending on your device OS

3. Confirm to uninstall Snapchat from your device

4. Then, go back to your device app store, search for Snapchat and reinstall it.

Then check and see if the issue of automatically opening message has cleared for you

Fix 5 Wait for Issues on Snapchat Servers to Resolve

There have been a number of occasions where Snapchat services suffered a glitch and resulted in abnormal behavior on the app including users being unable to log in, log in impossible using cellular data, messages showing Opened when the person did not open the message, and messages showing Received when you did not open the message.

You can check Snapchat service status on any or a combination of the sites listed below:

At the time of writing this article, users were reporting several issues on Snapchat as seen on Down Inspector

You could also check the Snapchat Support page on Twitter for status updates.

Fix 6 Contact Snapchat Support

You could reach out to Snapchat on the Twitter page provided above. You could also get support from theweb support page.

Why Does It Say Received on Snapchat When I Just Added Them

There may be cases where you have just added someone to your friend s list and then you see Received on their name in the chat window, but with no message next to it.

While this may be confusing, the explanation is simple and provided below:

You used to be friends with the person. The person sent you a message while you were still friends. You opened the message but did not reply. Then, you removed the person from your friend s list. When you removed the person, the messages you exchanged disappeared then, you added the person back as a friend.

At this point, you would see Received next to their name in the Chat window, but most likely with no message next to it.

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