An unpleasant pop-up appears when you attempt to transmit a photo or video from your camera roll in the iCloud photo library, preventing you from sharing the content with your contacts. I experienced same issue, and it took me some time to resolve it.
Why Am I Unable to Share Photos iCloud?
You may be receiving the warning because you have turned on Low Power Mode, which prevents you from sharing photographs from your camera roll in order to conserve battery life. As a result, the notification will continue to appear on your screen.
Low Power Mode must be disabled in your iPhone’s Settings app in order to share or send photos once more. Once this is off, your iPhone will no longer display the message “unable to share there was an error when preparing to share” while sending photographs and videos.
You may also be experiencing the problem because your device has a bug that prevents your iPhone from sharing. Your iPhone must first prepare to share the content before you can transmit it to another device; if there is a problem during this process, it can send you a notification informing you that a problem occurred while preparing to share. Try one more later, please. In this instance, you must fix the bug that is the root of the issue.
Airdrop Error While Preparing to Share
The Unable to Share error may appear when you try to airdrop a photo or video to a friend because your device has a software issue that prevents Airdrop from sharing. If it’s configured correctly but you’re still having problems, you need to troubleshoot the issue. To use AirDrop, both you and the recipient must have Bluetooth and WiFi turned on.
Fix There Was An Error While Preparing to Share
You must disable low power mode in order to get rid of the “unable to share” issue and share your images via airdrop. Features like AirDrop won’t function properly because low power mode aims to conserve energy. You’ll be able to share your pictures and videos if you disable it.
1. Turn Off Low Power Mode
Turning off low power mode is the first thing you need to do. You may conserve battery life on your iOS smartphone by using the low power mode function. It restricts the functions you can use on your iOS smartphone since you save a lot of battery life.
For instance, if Low Power Mode is activated, you might not be able to share photos from your iCloud library since doing so consumes too much battery life.
Turning off Low Power Mode
- Go to Settings
- Tap on Battery
- Toggle off Low Power Mode
You can check to see if you can share photographs once more after completing this step. The pop-up error message ought to stop.
2. Turn iCloud Photos Library Off/On
Restarting the iCloud Photos Library in settings is what you should do next in this circumstance. Any issues with the picture library will be resolved as a result, and the error message informing you that you are unable to share your photos will be removed.
To switch off then back on your iCloud Photos library:
- Go to Settings
- Click on your name Apple ID
- turn off iCloud Photo Library
- Choose Remove from iPhone
- Then turn it on again
After completing this, you can verify that the message is no longer present. You can also discover that all of your photos are missing. You shouldn’t be concerned because they will eventually repair. If you have a lot of pictures and videos, you should plan on this taking up to 48 hours.
3. Turn off Optimize iPhone Storage
As soon as you stop using your iPhone for a prolonged period of time and it is linked to WiFi, all of your images are automatically uploaded to your iCloud account when Optimize Storage is enabled. This indicates that in order to save space, your camera roll stores a compressed version of your images and videos.
This means that when sharing, you re not actually sharing the original photo or video that was stored in your iCloud, you re just trying to share a compressed version that was stored in your camera roll. If you re trying to send a compressed version of photos and videos in your iPhone, then you re going to receive the Unable to Share error because your iPhone hasn t got the original version of the file.
To store and send original photos and videos instead of the compressed versions, you ll need to turn on Download and Keep Originals. When this is on, your camera roll will store the original version of your photos and video so that you re able to share them using AirDrop.
To turn on Download and Keep Original:
- Go to Settings.
- Click on Photos.
- Click Download and Keep Originals.
You ll need to wait for a while so that your iPhone can restore your original photo and videos stored in the iCloud back onto your device. This may take a few hours.
4. Make Storage Space
Unless you are sharing a link from iCloud, all photos need to be downloaded from the cloud to your device before sharing. This can be a problem for users that are low on storage space.
The best way to remove a lot of storage at once is to delete some apps. But if you feel like you need all the apps on your device, you can offload some apps. When you offload an app, the data and files from the app are going to be wiped, but the app is still going to remain on your iPhone this removes its storage in your device.
To Offload an App:
- Go to the Settings app.
- Tap on General.
- Click on iPhone Storage.
- Scroll down and tap on Offload App.
- Tap on the app you want to offload and offload it.
Increasing your storage space can stop your iPhone or iPad from automatically turning on Optimize iPhone Storage in order to save some space.
5. Download Photos from iCloud
If you re still unable to share photos to iCloud without receiving the error, then you can log into iCloud via your browser on your PC and email the photo to yourself. If you were trying to share a lot of photos, this will take a long time. You should also know that compression might reduce the photo quality.
To do this:
- Open a web browser on your PC or Mac.
- Got to icloud.com.
- Sign in with your Apple ID and confirm on your trusted Apple device if prompted.
- Open Photos.
- Select photos you weren t able to share and email them to yourself.
- On your iPhone, open the email and download photos.
Once you ve downloaded them, you can just transfer them to your iPhone whenever you please.
6. Force Close Settings
Since this error only arises in the Photo app, force closing the Photo app might get rid of the issue and allow you to share your photo. To force close the Photos app, you need to open the multitasking view by swiping up from the bottom of your screen, then closing the app by swiping the Photos app up.
7. Restart your iPhone
Restarting your iPhone will refresh the software it s running on and this could get rid of the error. If there s a bug or glitch that s causing your iPhone to say there was an error while preparing to share when you re trying to airdrop, then restarting your iPhone may get rid of it.
8. Reset Network Settings
If there s an issue within your connectivity features that does not allow your photos and videos to be shared using Airdrop, you need to reset your network settings. When you reset your network settings, you re resetting all the settings that relate to your network and this could help get rid of the Unable to share. There was an error while preparing to share notification.
When you reset your network settings, this is going to get rid of glitches that are affecting your device when it s time to AirDrop. It s also going to reset all of your WIFI and Bluetooth connections so make sure to keep your WIFI password before you reset your network settings.
To reset network settings:
1. Go to the Settings app
2. Tap on General
3. Click on Reset
4. Click on Reset Network Settings
When your device turns back on, try to airdrop a photo to the recipient s device and check if you re able to do it without the error showing up. Before you do this, you ll need to connect to your WIFI network again and turn on your Bluetooth.
9. Make Sure You Have A Strong Internet Connection
One thing that you need to make sure is in place is your internet connection. If you haven t got a strong internet connection, then you won t be able to share photos and videos without receiving an error. You need to make sure that your WIFI connection is strong before you can try and send connect to another Apple device.
10. Force Restart Your iPhone
If there s a software issue within your device that s preventing you from sharing your photos and videos, the next thing you need to do is to force restart your iPhone or iPad. Force restarting is a deep troubleshooting step to take and it completely shuts down your device and disconnects it from any power source then turns it back on.
This is going to refresh the connectivity system and could potentially get rid of the Unable to Share error you re experiencing when using AirDrop.
If you have an iPhone 6S and lower:
- Press and Hold down the Home button and the power button together for as long as possible
- Let go until the Apple logo reappears on the screen
If you have an iPhone 7 and later models:
- Press and hold down the power button and the volume down button together
- Do this until the Apple logo reappears on the screen
After you ve force restarted your device, you should check if you re able to share content without the error showing.
11. Update Your Software
Apple iPhone is continually being improved and enhanced. The software is undoubtedly new on the latest iPhone models, but so are new features on the latest iOS versions as a result. When it comes to errors like the Unable to Share one, it is always a good idea to upgrade your software to the most recent version available on the market.
12. DFU Restore Your Device
The next thing you need to do in this situation is to restore your phone from DFU mode. This is the last step an Apple tech will take when there s a hardware or software issue going on within your device.
Since the error is persisting then restoring from DFU mode is the best way to try and get the software to refresh and get rid of whatever glitch is causing the problem.
When you put your device in DFU mode and restore it, it s going to wipe all of the code off the device, update the firmware, and put the code back on. During this process, you re going to lose all of your data, so you do need to back up your iOS device.
13. Factory Reset
A factory reset will be needed if a force restart doesn t work. A factory reset involves wiping your device clean and restoring it back to its normal settings. For this to work, you ll need to be willing to lose all of your data in the process, but if it s backed up, then you ll get it back. There are two ways to factory reset your iPhone but the easier way is through the settings app.
To revert to factory settings:
- Open Settings.
- Select General.
- Go to Reset and choose to Erase All Content and Settings
- You will be prompted to backup your data at this point. Tap Back Up Then Erase.
- Enter your passcode to confirm the factory reset. Once you have entered the passcode and hit OK, then your iPhone will start erasing.
- Once the reset is complete, then check to see if There was an error while preparing to share. Please try again later has gone away .
14. Contact Apple Support
If you have tried all the steps you still can t share photos, then it looks like there s a deeper issue that can t be resolved with troubleshooting steps. In this case, you ll need to contact Apple support to get this fixed. You can speak to their live chat via theApple Supportwebsite.